Andrew Carter

Solving Your Keurig Brewer Problems

Welcome to our site. Our goal and purpose here is to help you solve the problem you are having with your Keurig® brewer. We know there are a lot of sites out there with information about fixing Keurig problems, so we appreciate you visiting. We believe that if we can’t help you with your Keurig problem, no one else can.

As Ashlyn mentions above, we have provided four options to help you along the way in getting your Keurig fixed as quickly as possible.




DatabaseOption 1: Problems With Your Keurig Brewer

This is our main page that goes through the most common problems we have come across in helping our readers and from our research on the net. This page provides you with a description of the general problem and then our suggested solutions to getting it fixed.

Forum IconOption 2: NEW Keurig Brewer Support Forum

Our second approach provides you with a forum where you can raise questions, provide comment and even help those that have already posted material.

Q&A iconOption 3: Your Keurig Questions and Answers

The third approach we have developed recently is addressing specific issues sent in by our readers. We have been working on fixing Keurig’s since April 2013 and have thousands of emails from readers.

clip art of a search iconOption 4: Search Our Site

We have implemented a better search function on our site that we hope provides much more accurate and relevant returns for the particular issue you are needing help with.


Keurig Repair Guides

Video TutorialsWe recently put together a series of videos and guides for a previous site we use to run. The videos, which can be accessed by clicking here or using the menu on the right hand side, go through some of the more common questions we received from our readers. These include, how to remove the Keurig outer panel, how to replace a Keurig transformer, through to the more simple of where do I find my Keurig’s serial number.

We hope you find the videos useful and do appreciate your feedback – do be kind :-)





Keurig News and Views

news iconWe wanted to bring you with latest news about Keurig and other information that we felt you might find interesting.


Keurig Replacement Parts

Replacement Parts IconSome solutions to repairing your Keurig require the purchase of a replacement part, for example a water pump or the power transformer unit. We provide a list of parts that we can recommend and advise on the problems they will solve.


Keurig User Manuals (Care and Use)

Users ManualKeurig use to have their complete range of Case and Use guides on their site for each of their K-Cup Brewers. However these have now largely been taken down, so we have provided you with an almost complete library of them here.


Keurig Manuals – Quick Start Guides

PDFThe Keurig Quick Start Guides provide you with all the information you need to your Keurig Brewer started for the first time. Most of these guides have been taken down from Keurig’s website too, so we have a library for most of the K-Cup brewers here for you.


How to Clean a Keurig

Cleaning Icone 1Cleaning your Keurig Brewer is an important activity to keep the machine in good working order, in particular the descaling process. We provide you with a step-by-step guide in how to do this easily.


Keurig Registration

Promotions Icon 1We didn’t register our Keurig when we first purchased it, but we wish we had. So we wanted to encourage our readers to do this easy step, if they haven’t done so already. There are now some nice little benefits to registration from Keurig and this section, by clicking here, will take you through each of them.


The Workings of a K-Cup

Keurig Pods Image 2Our latest addition to the site comes in the form of a short article on how a Keurig K-Cup® actually works and how it is made-up.


Keurig Exit Needle Cleaning

Portion Pack Holder 2We have recently had a few questions about how to clean the exit and entry needles on a Keurig. So to help our readers with this, this article goes through a simple 8 step process that takes around 10 minutes to complete.


And Some Notes About Our Site …

Affiliate Links

On the Replacement Parts page we have a number of links to the and affiliate programs. You can get more information about their programs by following the links. If a link is clicked on we earn a small commission from any purchases that are subsequently made. This commission does not cost you anything as it is paid directly by Amazon or ebay.


The advertising that you see on the site is part of the Google Adsense marketing program. The modest earning we generate from this, in conjunction with the affiliate income we mentioned above, is used in off-setting the costs of maintaining and adding to this site. If you would like to know more about the Adsense program please follow this link to the Google page with more details.

Keurig Mountain Coffee Inc.

And of course we have to say hello to our friends over at Keurig and thank them for their regular letters. We hope the latest changes are to their liking, in particular for our readers please note:

  • the names Keurig, Keurig Brewer and K-Cup are registered trademarks of Keurig Mountain Coffee Inc. and are used here as part of normal blogging use.
  • this site is in no way connected with Keurig Mountain Coffee Inc. or any of its subsidiary companies. This site is provided in good faith by us to help you with problems you might be having with your Keurig Brewer. In providing this information we hope you can continue to enjoy your Keurig coffee – with the current machine you have rather than having to go out and buy a new one!